Refund policy
Refund Policy
Effective Date: [June 10th, 2026]
At The Enlightenment Series, customer satisfaction is important to us. We stand behind the quality of our nutritional products and want you to feel confident in your purchase. Please review our refund policy below.
Returns & Refund Eligibility
We accept refund requests for eligible products within 30 days of the original purchase date.
To Qualify for a Refund:
Products must be purchased directly from The Enlightenment Series Website.
Refund requests must be submitted within the stated return window.
Non-Refundable Items:
The following items are not eligible for refunds:
Products purchased from third parties
Clearance, promotional, or final sale items
Opened products that are excessively used or intentionally damaged
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at the info@TheEnlightenmentSeries.com. Include photos of the issue of your order so we can resolve it promptly.
Return Process:
To initiate a return:
Contact our support team at info@TheEnlightenmentSeries.com.
Reason for the return.
If the return is approved, we will provide return instructions.
Customers may be responsible for returning shipping costs unless the return is due to an error or damaged during shipping.
Refund Processing:
Once your return is received and inspected, we will notify you.
Approved refunds will be processed to the original payment method or by check within 5–10 business days, depending on your financial institution.
Contact Us:
If you have any questions regarding this Refund Policy, please contact us:
The Enlightenment Series
info@TheEnlightenmentSeries.com
405-205-8848
TheEnlightmentSeries.com